SHIPPING & RETURNS

Shipping Information

CHRISTMAS 2023 UPDATE

All domestic (Australian) orders will be sent out daily and there will be a free express shipping upgrade. There is no guarantee orders will be received by Christmas but fingers crossed it will arrive beforehand!!

Processing Times

As a small business it can take me a few days to assemble your order and get it shipped to you. Please allow 3-6 business days for your items to be shipped and the tracking number to be sent through to you! Pease note that even express orders will still have a 3-6 day processing time.

Shipping Rates

Standard Parcel Post Tracked Express Parcel Post Tracked
Australia $10.00 $13.00
Orders over $99 AUD
FREE
$5.00
International Tracked International Express Tracked
New Zealand $18.20
$33.20
Singapore $22.00 $37.00
United States $24.00 $39.00
Rest of the World (Not including the UK) $30.00
Orders over $99 AUD
$10 OFF SHIPPING COST


Domestic Shipping Times

Estimated shipping times with Australia Post for domestic parcels

Standard Parcel Post Tracked: 3-6 business days in transit.

Express Parcel Post Tracked: 1-2 business days in transit.


International Shipping Times and Information

I am not responsible nor do I have control over customs fees and taxes, so please keep this in mind if you decide to order. 

Estimated shippings times with Australia Post for international parcels

International shipping can take up to 3 ‚Äď 8 weeks to be delivered. For a better idea about how long your parcel may take to get to you please feel free to¬†check the Australia Post website linked below.

https://auspost.com.au/service-updates/international-delivery-times

If it has not been delivered after 8 weeks please do not hesitate to get in contact.

Unfortunately I have suspended shipping to the UK due to the VAT tax.

 

Tracking Information

I ship all parcels through Australia Post. 

You can track your package through the Australia Post website https://auspost.com.au/mypost/track/  and app. All orders are sent from the postcode 2107.

 

Packaging

All orders will be packaged safely (shredded paper filled or reused bubble wrapped - all orders are sent in boxes only) to ensure your wearable art arrives to you looking as fabulous as it looked the day it was made.

 

Returns & Refund Information

There are no returns or exchanges on any jewellery pieces for hygiene purposes. 

This is still applicable even if they are not worn or if you have a change of mind. Once an order is placed it will not be refunded.

However if you any issues with your order please do not hesitate to contact me!